Tech Mahindra Hiring Freshers: Domestic Voice Process Openings in Hyderabad

​If you are a fresher or have a couple of years of experience and are looking to kickstart your career with a global IT and BPO giant, this might be the perfect opportunity for you. Tech Mahindra is actively hiring for Domestic Voice Process roles at their Hyderabad location.

Below are all the critical details regarding the job description, eligibility criteria, and how you can apply.

​📌 Job Overview

  • ​Company: Tech Mahindra
  • ​Role: Customer Support Executive / Associate (Domestic Voice Process)
  • ​Location: Hyderabad, Telangana (Work from Office)
  • ​Experience Required: 0 to 2 Years (Freshers are welcome!)
  • ​Salary: Competitive as per industry standards (Based on interview performance)
  • ​Employment Type: Full-Time, Permanent

​📝 Key Responsibilities

​As a Customer Support Associate in the Domestic Voice Process, your day-to-day tasks will include:

  • ​Handling inbound and outbound customer calls effectively.
  • ​Assisting customers with their queries, complaints, and requests regarding the company's services or products.
  • ​Providing accurate information and resolving customer issues by following standard operating procedures.
  • ​Maintaining a high level of customer satisfaction (CSAT) and service quality.
  • ​Documenting call details and customer interactions accurately in the CRM software system.

​🎓 Eligibility Criteria & Skills Needed

​To be considered for this role, candidates should meet the following requirements:

  • ​Education: Graduate or Undergraduate in any stream (12th Pass / Diplomas are also frequently considered for domestic roles).
  • ​Language Proficiency: Strong verbal communication skills in English and Hindi (Fluency in local languages like Telugu is a huge plus).
  • ​Skills:
    • ​Active listening and strong problem-solving capabilities.
    • ​Basic computer literacy and typing skills.
    • ​Ability to work comfortably in a fast-paced environment.
    • ​Flexibility to work in rotational shifts if required.

​🎁 Benefits of Joining Tech Mahindra

  • ​Great opportunity for freshers to gain corporate exposure with a Fortune 500 company.
  • ​Structured training programs to enhance your communication and customer relationship skills.
  • ​Clear career growth paths into team leader, quality analyst, or management roles.
  • ​Standard corporate benefits, including medical insurance and performance-based incentives.

​🚀 How to Apply

​If you match the eligibility criteria and are ready to take on this role, you can view the live posting and apply directly via Naukri using the official link below:

​👉 Apply via Naukri.com

​Note: Be sure to update your resume highlighting your communication skills, languages known, and location preference before hitting submit!

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