Sutherland is Hiring! AML/KYC Semi-Voice Process Executive Openings in Hyderabad

​If you are looking to advance your career in financial compliance and customer operations, Sutherland is currently hiring for the role of Executive – AML/KYC (Semi-Voice Process) at their Hyderabad location.

​This is an excellent opportunity for professionals with 1 to 3 years of experience to work with a premier global digital transformation and process transformation company. Read on for all the details regarding eligibility, job responsibilities, and how you can apply.

​📌 Job Overview


  • RoleExecutive - AML/KYC (Semi-Voice Process)
  • Experience Required1 to 3 Years
  • Job LocationHyderabad, Telangana (Manikonda / Hitech City region)
  • Process TypeSemi-Voice / International Process
  • Employment TypeFull-Time, Permanent

💼 Key Responsibilities

​As an AML/KYC Semi-Voice Executive, your primary duties will bridge analytical compliance review and client communication:

  • ​Compliance Verification: Perform standard Anti-Money Laundering (AML) and Know Your Customer (KYC) documentation reviews.
  • ​Customer Interaction: Use a semi-voice approach (a blend of written communication/chat and voice support) to clarify information or retrieve missing verification details from international clients.
  • ​Data Analysis: Identify anomalies, complete risk assessments, and escalate suspicious activities or high-risk profiles according to internal guidelines.
  • ​Process Maintenance: Ensure all customer data records align strictly with regulatory guidelines and standard operating procedures (SOPs).

​🎓 Requirements & Skills

​To be considered for this role, Sutherland is looking for candidates who meet the following profile:

  • ​Experience: 1 to 3 years of relevant experience in international BPO, customer support, or compliance tracks. Prior exposure to AML/KYC workflows is a major advantage.
  • ​Communication: Excellent verbal and written English communication skills (essential for handling international processes).
  • ​Flexibility: Willingness to work in rotational shifts (including night shifts), as this process supports global clients.
  • ​Work Mode: This role is typically a Work From Office position at their Hyderabad facility.

​🚀 How to Apply

​If you meet the criteria and are ready to take on this role, you can view the live application status and apply directly via the official job link:

​👉 Apply via Naukri.com Official Job Posting

​Pro Tip for Applicants: Before submitting your resume, make sure to highlight keywords like AML, KYC, Customer Support, International BPO, and Semi-Voice to help your application stand out in the initial screening stages.

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