International Non-Voice Process Executive – Fraud / AML / KYC at Axis Services, Hyderabad

If you have experience in international customer support or banking back-office operations and are looking to step into the highly critical domain of Financial Crime compliance, this is your chance. Axis Services is actively hiring experienced professionals for the role of Fraud / AML / KYC Non-Voice Executive in Hyderabad.
This back-office role focuses on identifying, investigating, and preventing fraudulent transactions while ensuring compliance with international banking regulations (Anti-Money Laundering and Know Your Customer).

Job Overview

  • Role: Fraud Back Office Executive / International Non-Voice Process
  • Company: Axis Services
  • Location: Hyderabad (On-site, Work from Office)
  • Experience Required: 1 to 3 Years
  • Salary Package: Up to ₹4.4 LPA (for Customer Support experience) | Up to ₹4.8 - ₹5.0 LPA (for Banking/FinCrime experience)
  • Shift Timings: Rotational Shifts / Night Shifts
  • Work Week: 5 Days Working with 2 Rotational Week Offs
  • Transportation: One-way or Two-way cab facility provided (depending on exact project and distance guidelines, typically up to a 25km radius)

Key Responsibilities

  • As a Non-Voice Executive in the Fraud and AML unit, your core focus is maintaining transactional integrity for global clients. Your daily tasks will include:
  • Transaction Monitoring: Reviewing data and system alerts generated for credit card fraud, wire transfers, and digital payments to catch suspicious behavior.
  • Risk & Compliance (AML/KYC): Performing customer risk assessments, conducting Know Your Customer (KYC) checks, and investigating potential Anti-Money Laundering (AML) red flags.
  • Case Documentation: Investigating fraud alerts thoroughly, maintaining clear case notes, and following precise escalation protocols to report risks.
  • SLA & Quality Adherence: Meeting tight daily operational turnaround times (SLAs) while maintaining top-tier data accuracy.

Key Skills Required

  • To land an interview for this role, your profile should highlight:
  • Domain Knowledge: Understanding of Fraud Back-Office Operations, AML patterns, or KYC verification guidelines.
  • International Process Experience: Familiarity with the operational standards of US, UK, or global financial markets.
  • Communication Skills: Excellent written English skills are mandatory, as all case documentation, email communications, and cross-team collaborations are handled in English.
  • Analytical Mindset: Strong attention to detail to catch subtle errors or anomalies in complex transaction data logs.

Eligibility Criteria

  • Experience: Minimum 1 year of mandatory experience in an International Voice, Semi-Voice, or Back-Office Customer Support process. Prior banking or financial compliance experience is highly preferred.
  • Education: Graduation is not mandatory (undergraduates with relevant experience are welcome to apply).
  • Joining Availability: Immediate joiners are heavily preferred.

How to Apply

If you match the eligibility criteria and are comfortable working in rotational night shifts from the Hyderabad office, you can share your updated resume directly with the recruitment team:
📞 HR Contacts:
         
  Apply 

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